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Troubleshooting

Where are the logs?

Path
Crash reports~/.aura/crash-reports/ (Linux/macOS) or %AppData%\.aura\crash-reports (Windows)
Console outputWrench icon in sidebar → Copy All

Launcher won’t start

Windows — crashes silently before the window appears

Make sure you’re running the official installer or portable ZIP from the releases page, not an older build. JNA conflicts from old builds can cause silent crashes.

Linux — AppImage won’t run

Install FUSE:

Terminal window
# Ubuntu/Debian
sudo apt install libfuse2
# Arch
sudo pacman -S fuse2

Linux — blank window or crash on Wayland

Try forcing XWayland:

Terminal window
_JAVA_AWT_WM_NONREPARENTING=1 ./AuraLauncher-*.AppImage

Login issues

“SSL certificate error” warning

The game server’s SSL certificate may have expired. The launcher will show a warning — you can choose to connect anyway. Your credentials are not sent to any third party.

“Bad login” or “User not found”

Check your credentials on smartycraft.ru. The launcher uses the same login as the website.


Game won’t launch

Files keep re-downloading every time

Normal on first launch or after a server update. The launcher verifies file integrity before each session.

Game crashes immediately

Open the console (wrench icon → Copy All) and look for Java errors. Common causes:

  • Not enough RAM — increase memory in server settings
  • Incompatible optional mod — disable mods one by one in server settings

Offline mode

Enable Offline mode in Settings → Behavior to skip authentication and file sync.